Frequently Asked Questions
Everything you need to know about our eco-friendly cleaning services.
Are your green cleaning products really safe for cats and dogs?
Absolutely. Every product in our arsenal is 100% pet-safe and non-toxic. We specifically avoid bleach, ammonia, formaldehyde, and synthetic musks that are known to irritate animals' respiratory systems and skin. Our plant-based formulas are biodegradable and leave no harmful residue on floors or surfaces that pets come into contact with. If your dog is a floor-licker or your cat grooms after walking on a freshly cleaned counter, you have nothing to worry about.
What is included in a deep move-out clean?
Our move-in / move-out deep cleaning service is one of our most thorough offerings. It covers every inch of the property, including inside all kitchen appliances (oven, fridge, dishwasher, microwave), inside cabinets and drawers, baseboards, window ledges, light switches, door handles, and bathrooms. We also clean inside closets, wipe down all walls for scuffs and marks, and sanitize all high-touch surfaces. We offer this service throughout Surrey, White Rock, Langley, and the broader Metro Vancouver area.
Do you bring your own eco-friendly cleaning supplies?
Yes — we always arrive fully equipped with our own hand-crafted, natural cleaning solutions, professional microfibre cloths, HEPA-filter vacuums, and all the tools we need to get the job done right. You don't need to purchase or provide a single thing. Our products are locally formulated using essential oils, white vinegar, castile soap, baking soda, and other natural ingredients that are effective, safe, and gentle on your home's surfaces.
How often should I schedule a professional cleaning?
For most households in Metro Vancouver, we recommend a bi-weekly cleaning visit to maintain a consistently clean and healthy home without the cost of weekly visits. Families with young children, pets, or allergy sufferers often opt for weekly cleaning. A monthly deep clean is a great complement to your own regular tidying. We offer flexible scheduling — including one-time cleans, recurring visits, and seasonal deep cleans — so you can find a frequency and budget that works for you.
Are your cleaners bonded and insured?
Yes. Every member of the Maple Leaf Green Clean team is fully bonded, insured, and has passed a thorough background check before entering your home or office. We take the trust you place in us extremely seriously. Our liability insurance protects your property, and our team is trained to work with care and respect in every space they enter. You can feel completely at ease leaving us with access to your home.
Do you offer commercial office cleaning in the Fraser Valley?
Yes! Our commercial cleaning division serves offices, retail stores, medical clinics, and light industrial spaces throughout the Fraser Valley and Metro Vancouver, including Surrey, Langley, Abbotsford, and beyond. We offer flexible scheduling — including after-hours and weekend janitorial — to minimize disruption to your business operations. Our eco-friendly commercial cleaning approach also supports your company's sustainability commitments. Contact us today for a free, no-obligation commercial cleaning quote.